Staying busy often means sacrificing customer care. Missed calls can lead to lost revenue and frustrated clients. However balancing productivity with quality service shouldn’t feel impossible.
A bad first impression can cost you a customer forever. If you've spoken to an answering service, you know what I mean. The well-meaning person on the other end sounds robotic, rushed, or uninterested. That caller is gone. Most services hire whoever applies first. No real screening. No real training. Just a revolving door of call reps who do not care about your business
Most 'local' answering services are owned by massive corporations. Discover why family-owned businesses like ours do it better.
"Oh, thank God—it’s not a voicemail!" Homeowners in crisis don’t wait for callbacks—they call the next business that answers. If you’re in home services, every missed call is lost revenue. Here’s why 24/7 live answering is the key to winning more jobs. 🚀